In order for us to help you cancel your booking, please provide your Full Name, Order ID and Departure Date.

Please reply to the Order confirmation email or Booking reference email. Please be patient and we will get this resolved as a matter of urgency and within 24 - 72 hours.

If you would like to amend your booking, you will need to check the terms and conditions of the specific travel suppliers. Generally, if the travel supplier is flexible with amendments, our team will apply best endeavours to do the same.

For non-amendable or non-refundable bookings, we advise you to contact the hotel/car rental company/airline and see if their policy permits a voucher, or moving the booking directly into their system, which is something they can arrange directly with you.

As always, we advise you make sure that you have relevant and comprehensive travel insurance cover for any trip.

For information security purposes, we can only assist with details relating to the email address used to make the booking.