Congratulations on winning a Dua Lipa Experience Package at Madison Square Gardens, NY! To claim your prize, please complete these steps before August 31, 2025.
The bookable dates for your experience and the ticket locations are:
Wednesday, September 17, 2025 (Section 210)
Sunday, September 21, 2025 (Section 209)
Availability is on a first-come, first-served basis, so we recommend redeeming your experience package as soon as possible to secure your preferred date.
Follow our step-by-step video tutorial and detailed written instructions below to guide you through the prize and ticket redemption process. (Reading time: 1 min)
1) Click 'Sign In/ Register Here'.
2) Sign in or Register for an Account, to book your tickets.
3) When your account set-up is complete, you will be directed to the Member Page. Select the 'click here' link.
4) Click 'Redeem Now Click Here'.
5) Select your preferred date from September 17 or September 21 on the Experience Package Booking Page, and click 'BOOK'.
6) Enter the recipient names. Advance passport information is not mandatory. After accepting the T&Cs, click 'Continue to Payment'. Your promo code makes the event free, no payment will be required.
7) Add your address. Accept the T&Cs and then click 'Update Details' to be directed to the basket page.
8) Enter your Promo Voucher Code in the promo voucher code box and click 'Submit'.
9) Great job! You have successfully claimed your Dua Lipa Experience Package and will shortly receive an order confirmation email from cs@tripgift.com. It will include details about your allocated 4-star hotel for the night of the event.
If you require assistance at any stage, please use our online messenger tool or email us at cs@tripgift.com, and one of our customer support team members will respond to help you as quickly as possible. We're available around the clock.
Updated: July 2025